Bringing together outstanding B2B advisors, consultants and suppliers in one place, helping you achieve exceptional results in your SME business.

You’re the experts in your products or services, but running a successful business means you have to stay abreast of so much more. Generating new business, juggling cash-flow, dealing with staff, implementing systems and a whole gamut in between; not to mention legislative changes and new technologies.  

It makes life so much easier when you have easy access to the input and support of high-quality advisors and specialists you can trust.

Not all advice is good advice

Unfortunately finding the right advice and services can be a time-consuming, expensive, hit and miss affair.  It’s an ongoing headache for most business owners:

  • Getting shunted from one supplier to the next, always being asked to spend more money and still not getting the outcome you were looking for.
  • Paying exorbitant prices for inadequate or at best average outcomes from suppliers whose main claim to fame is how good they were at blowing their own trumpet, or how much money they had to throw at marketing, not how well they could help you.
  • Wondering if you’re getting the best advice or if you’ve got the right suppliers for the job, if they’ll talk to each other, or if you’ll find that solution A can’t work with solution B and you'll have to rip it all out and start again.
  • Worried that the solution you're being sold may not be the best option for your business but not knowing what you don't know!
  • Finding yourself dealing with large organisations with no soul and no care, and staff members who are only there to earn a paycheck and go home.
  • Working with small suppliers with the best of intentions who do their best to help and end up being a “Jack of all Trades”, no longer providing you with the depth of expertise you really need.
  • Discovering your advisors have their hands in each other’s pockets and recommendations are based on what’s in it for them, not what’s best for you.

Why the SMART-Connect Alliance?

Integrity, professional excellence and customer service you can rely on.

The commitment of every SMART-Connect Alliance member is to do the best for our clients. It’s the founding principle behind the alliance.

Quality Control:  We've made it our mission to bring together people who are outstanding at what they do and who are passionate about providing outstanding service to their clients. Membership is by invitation only and all SMART-Connect consultants, advisors and specialists are thoroughly vetted before being accepted into the Alliance to ensure they meet the highest standards of professional excellence, customer service and integrity.  Plus our ongoing independent client survey and rating process ensures every member continues to maintain the high standards expected of Alliance membership.

Comprehensive knowledge base: Collectively we bring together expertise in all aspects of running an SME business… accounting, legal, marketing, sales, staffing, systems, risk management, and technology, and we are continuously reviewing our specialist base to ensure we bring together the best experts, people at the leading edge of their industry or profession so you benefit from the most current industry knowledge and best practice, providing the right solutions for your business.  

Working together so you can get on with business

Our community framework exists to foster the highest standard of honesty and integrity within each of us, whilst enabling us to work together to provide exceptional levels of professional service and comprehensive support to our clients.  

  • All our specialists, advisors and consultants work together combining our specialised knowledge and expertise so you get the best strategic advice together with practical, customised implementation, taking the hassle, the hidden surprises and the worry out of your business challenges and purchasing decisions, ensuring you save time, make money, improve cash flow and achieve business success.
  • We’re committed to continuous improvement. SMART-Connect specialists, advisors and consultants meet together regularly to discuss best practice, and how we can build better businesses ourselves and better help and support our clients. 
  • We’re proactive in looking for ways to help each other achieve the best results for our clients through stronger diagnostic services and better advice; helping you get more clients, improve cash-flow, save time and increase profitability in your business.
  • Finally SMART-Connect Alliance members don’t accept kick-backs or referral payments, and if the best solution for your business can’t be found inside the SMART-Connect Alliance then we’ll happily help you find the right solution elsewhere. 

Who we work with

The clients who are best suited to working with the SMART-Connect Alliance are owners and senior decision makers of small to medium businesses.

  • Generally you'll be turning over between one and 50 million.
  • You're either struggling to manage rapid growth, or to maintain traction in a crowded or changing marketplace.  
  • You have a small team of staff but you're still closely involved in the day to day running of the business.  
  • You've realised that you can't be an expert in everything involved in growing your business and you are concerned that sometimes you may be making poor decisions in areas outside your expertise, impacting cash flow, profitability and the growth of the business.
  • You are happy to pay for value when it delivers a real return on investment but you don’t have time or money to waste on inadequate service, expensive mistakes, and bad advice. You're looking for the right mix of high-quality external advisors who can work together to help you plug the gaps and achieve better results, faster.  

Getting Started

Got a specific problem or requirement? Search our directory for a specialist or advisor to help.  Can't find what you're looking for?  Give us a call on 1300 790 997 and we'll be happy to help, some of our newer advisors are not yet listed in the directory. 

Don't know what you don't know? Phone 1300 790 997 to register to receive the complimentary SMART-Connect Business Health Check and Risk Assessment Report to help you identify opportunities, cost savings, risks and problem areas you may not be aware of.  It’s a complimentary, obligation free service as part of the SMART-Connect commitment to customer care. Once you receive your report you have three options:

  • you can do nothing
  • you can take the report to your current advisors or suppliers to implement the recommendations
  • you can choose to work with any of the SMART-Connect advisors, consultants and specialists, secure in the knowledge that you are now connected to a network of quality professionals that possess the technical skills and knowledge that you require to solve problems, reduce risk and implement innovative and smart business solutions.

Looking for a team of advisors: Phone 1300 790 997 to let us know what you're looking for and we'll put together a Board of Advice specifically tailored to meet your business needs based on your industry, business size, turnover and business objectives.  It’s the greatest advantage a business can have against its competitors.

Advisor Opportunities: Confident that you have the integrity, commitment and high standards of professional excellence and customer service to qualify for an invitation to join the SMART-Connect Alliance? Find out more here

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